bd17's Privacy Policy

bd17 ("we", "our", "platform") is an online casino and betting service operated for players in Bangladesh. This privacy policy ("policy") provides a detailed explanation of bd17's practices and responsibilities regarding your ("user", "you") personal information.

By using our website to create an account, manage deposits and withdrawals, or use any of our services, you are considered to have agreed to the terms set out in this privacy policy. If you do not agree with this policy, please refrain from using our platform.

bd17 believes that protecting user privacy is a fundamental right. We always use SSL encryption technology and industry-standard security measures to keep your information safe.

bd17 may collect your information in various ways. The types of information collected are described by category below:

2.1 Information You Provide Directly

When you register, log in, or contact us, you may provide the following information:

• Full name and date of birth
• Email address
• Bangladeshi mobile number (for identity verification)
• bKash, Nagad, or Rocket account details (for transactions)
• National ID or passport number (for KYC verification)
• Username and password

2.2 Automatically Collected Information

The following information may be collected automatically while you use the platform:

• IP address and device identifiers
• Browser type and version
• Pages visited and click patterns
• Login and session duration
• Game history and betting patterns
• Information collected from cookies and web beacons

2.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, we may receive certain information from legitimate third-party verification services. This information is used only for specific purposes and is handled under strict confidentiality agreements.

bd17 uses your personal information only for the following legitimate purposes:

3.1 Service Delivery and Operations

• Account creation, management, and verification
• Financial transaction processing (bKash, Nagad, Rocket)
• Providing bonuses, promotional offers, and VIP benefits
• Customer service and 24/7 live chat support

3.2 Security and Compliance

• Identity verification (KYC — Know Your Customer)
• Fraud and money laundering prevention (AML)
• Preventing access by minors (21+ verification)
• Detecting multiple accounts or suspicious activity

3.3 Service Improvement

• Improving platform performance and user experience
• Analysing user preferences for new game and feature development
• Identifying and resolving technical issues

3.4 Communications

• Sending important account updates and security notifications
• Promotional communications where applicable (which you can opt out of at any time)
• Responsible gaming information and support

bd17 never sells your personal information to third parties. However, information may be shared in limited circumstances in the following situations:

4.1 Service Provider Partners

We work with trusted third parties for payment processing, identity verification, and technical support. These partners are bound by strict confidentiality agreements and have only limited access to your information for the purpose of carrying out specific tasks.

4.2 Legal Obligations

We may be required to disclose information in response to a court order, legal process, or valid request from a government authority. In such cases, we will make every effort to protect your privacy within the limits of the law.

4.3 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new party. In such cases, you will be informed in advance and the same privacy protections will continue to apply.

bd17 uses cookies and similar technologies to improve your browsing experience and ensure the platform functions correctly.

5.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and ensure security.
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: Collect anonymous statistics to help us understand how the platform is used.

5.2 Cookie Controls

You can disable non-essential cookies through your browser settings. Please note that disabling cookies may affect the proper functioning of some platform features.

bd17 is committed to keeping your personal information secure. We follow industry-standard security practices.

6.1 Security Measures

• SSL/TLS encryption — all data transfers are secured
• Encrypted database storage — collected information is stored in encrypted form
• Access controls — only authorised staff can access information on a need-to-know basis
• Regular security audits and vulnerability testing

6.2 Data Retention Period

Your information may be retained while your account is active and for a period afterwards due to legal and regulatory obligations. Financial transaction records are retained for the period required under applicable law.

Once retention requirements are met, we delete or anonymise your information using secure methods.

bd17 provides you with the following rights in relation to your personal information:

7.1 Right of Access

You may contact us at any time to receive a copy of the information we hold about you. We will respond to requests within a reasonable timeframe.

7.2 Right to Rectification

If any of the information you have provided is incorrect, you can correct it through your account settings or with the help of our support team.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, we are legally required to retain certain information for a specified period due to legal obligations.

7.4 Right to Object to Processing

You may object to certain types of processing of your information, particularly in relation to marketing communications. We will respond promptly to such requests.

bd17 treats responsible gaming with the highest importance. Using information about your gaming behaviour, we can identify potentially problematic gaming patterns and provide timely support.

By analysing your betting history and gameplay patterns, we may recommend setting limits or self-exclusion options where needed. This information is fully confidential and used solely for your wellbeing.

To learn more about responsible gaming, please read our Responsible Gaming page.

bd17 provides services only to individuals aged 21 and above. We do not knowingly collect personal information from minors.

We follow an age verification process during account registration. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted.

If a parent or guardian suspects that their child has created an account on our platform, please contact our support team immediately.

bd17 may update this privacy policy from time to time. For any significant changes to the policy, we will notify you by email or through a notice on the platform.

Updated policies take effect from the date of publication. Continued use of the platform after any changes means you have accepted the new policy.

For any changes that reduce your rights compared to the previous version, we will seek your explicit consent.

We process financial transactions through bKash, Nagad, and Rocket. These payment services have their own privacy policies and are responsible for managing your information on their own platforms.

bd17 never stores your full mobile banking PIN or password. Only the minimum information necessary is used to verify transactions.

The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳800. All transaction data is kept secure in encrypted form.

If you have any questions, concerns, or complaints about this privacy policy, you can contact us in the following ways:

• Email: [email protected]
• Live chat: available 24/7 in Bengali

We take all privacy-related complaints seriously and aim to respond within a reasonable timeframe. bd17 is always committed to protecting your privacy rights.